Billing, Licenses, and Trials FAQ
Billing is self‑serve and monthly; start on the free tier and upgrade anytime. Seats, plan limits, and invoices vary by plan; check the pricing page.
Billing is self‑serve and monthly; start on the free tier and upgrade anytime. Seats, plan limits, and invoices vary by plan; check the pricing page or contact jared@edgarallan.com for specifics not publicly documented.
Billing basics
- Plans: Choose your plan based on whether you need hosting only or a full development workflow.
- Playground (free)
- Host User ($5/user/mo)
- Dev User ($10/user/mo)
- Cadence: Monthly billing managed in‑app; upgrade/downgrade anytime.
- Invoices/receipts: Generated by the Stripe and available through the Stripe Billing Portal. The link can be found in the app navigation.
Seats and organizations
- Collaboration: Slater supports team collaboration on projects. Seat and role specifics vary by plan; see the pricing page and features.
- Working across clients: Agencies can organize multiple Webflow projects and publish per‑environment.
Trials, upgrades, downgrades
- Free to start: Use Playground to evaluate.
- Upgrading: Switch plans in‑app; features and limits update immediately.
- Downgrading/canceling: Manage via billing; access continues through the paid term. If you need help preserving hosted files during plan changes, contact support.
Cancellations and refunds
- Cancellations: Self‑serve through the billing page.
- Refunds: Slater does not provide refunds. Email jared@edgarallan.com to request an exception.
FAQs
- Can I pay yearly? Reach out to jared@edgarallan.com for non-standard pricing.
- Can I move a project between organizations? Yes, you can send a project to another team.
- What happens if I use my 3 free projects? Slater will not allow you to create new projects after you have created 3 projects even if you delete a project.